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Kevin Benedict

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Digital Transformation and the Leadership Mandate

Don't Leave Leadership Development to Chance

I have read several articles recently about projects designed to teach digital systems to think more like humans.  For example one article was about teaching chatbot systems to communicate empathy to humans.  It seems ironic that we are developing digital systems to think more like humans, while at the same time much of my work is focused on teaching humans how to think more like and about digital systems and their capabilities.  Let me explain.

Competitive battles in most industries today are increasingly centered on digital technologies and digital strategies, and as a result, it benefits leaders to have a deep understanding of how digital systems work, and how the impact of new digital innovations will change the behaviors of customers, competitors and partners.

A few of the areas that I think leaders should really understand are:

1.     Simple programming concepts and computer logic

2.     Small World, social networks and swarming theories

3.     Industry and technology data exchange standards

4.     Platforms, Cloud computing, Containers and System thinking

5.     Internet and network architecture and design

6.     Big Data and real-time analytics

7.     GPS, GIS and Mapping

8.     Mobile and wireless technologies

9.     Sensors, embedded wireless devices and IoT

10.  Data and device security and authentication

11.  Databases and data lifecycle management

12.  Online catalogs, shopping carts and digital payments

13.  Digital marketing, personalization and contextual relevance

14.  Digital content and delivery: websites, blogs, videos, podcasts, social media (e.g. Twitter, Snapchat, Instagram, YouTube, LinkedIn, Facebook, etc.)

15.  Robotics, automation, AI and machine learning

16.  Virtual and augmented reality

There are many more items that could be added to this short list, but I hope you get the idea.  If we can agree that digital technologies are fundamental to our future success, then we must understand them, or at least their capabilities.

To read more about how digital transformation is impacting strategies read this article 15 Rules for Winning During the Age of Digital Transformation.


More Stories By Kevin Benedict

Kevin Benedict is an opinionated futurist, Principal Analyst at the Center for Digital Intelligence™, C4DIGI.com, emerging technologies analyst, and digital transformation and business strategy consultant. In the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries, and is a keynote speaker at conferences worldwide. He spent nearly 5 years working as a Senior Analyst at Cognizant (CTSH), and 2 years serving in Cognizant's Center for the Future of Work where he wrote many reports, hundreds of articles, interviewed technology experts, and produced videos on the future of digital technologies and their impact on industries. He has written articles published in The Guardian, wrote the Forward to SAP Press' book titled "Mobilizing Your Enterprise with SAP", published over 3,000 articles and was featured as thought leader and digital strategist in the Department of Defense's IQT intelligence journal. Kevin lectures and leads workshops, teaches and consults with companies and government agencies around the world to help develop digital transformation and business strategies. Visit his website at C4DIGI.com.