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Kevin Benedict

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Robotics and Business Process Services - The Interview

Robotics and Business Process Services - The Interview

Last week I learned much and will share some of it here today.  Although I have worked with Cognizant for over 2 years, I have not had many opportunities to actually meet large numbers of my colleagues.  I have been traveling the world speaking at conferences, teaching and writing.  That was solved last week, however, in Orlando where I was able to meet many colleagues that I had previously only communicated with over conference calls and video chats.

One of those colleagues from the Center for the Future of Work at Cognizant, Rob Brown, is an expert in business process services.  He shared with me the advances robotics are making in the area of business processes.  Not the kind of metal, walking and talking robots we see in movies, but robots that assist humans in their jobs every day.  In this interview Rob Brown explains it.  Enjoy!

Video Link: http://youtu.be/18Iy0eOe_pQ?list=UUGizQCw2Zbs3eTLwp7icoqw

Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
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***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles

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Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.