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Three Pages of Notes from the M6 MobilityXchange Conference in San Diego

MobilityXchange Conference

I am learning a great deal from some of the most experienced mobility gurus in the business this week at the M6 MobilityXchange in San Diego.  Yesterday we discussed all kinds of new developments taking place in enterprise mobility.  Here are some of my notes from day #1.

  • We are entering the age of wisdom - the result of many mistakes in enterprise mobility
  • Maribel Lopez identified three phases of enterprise mobility, 1) Extend capabilities, 2) Enhance capabilities and 3) Transform your business
  • Question to ask, "What is now possible with mobile devices that was not possible without?"
  • Continued discussions around mobile devices with dual persona.  Select work persona, and all your apps and screens are configured for work.   Select personal persona and all your apps and screens are configured for personal use.  These could have different security settings, etc.
  • Mobility is about creating "right time" experiences.
  • Question to ask, "Why are my customers connecting at this moment in time?"  What is happening in their lives at this moment.  How can we enhance and support that moment.  Think landing at an airport and turning on your smartphone.  What may the customer want to know at this moment of time?  Where is Starbucks?  Where is my connecting gate?  Where is my airline lounge?  Where is baggage claim?  Don't wait for the user to select, make some predictions.
  • American Airlines reported there are now more check-ins on mobile devices than on the web.
  • The top mobile app users at American Airlines correspond to the top customers.  Invest in these customers.  They deliver the profits.
  • Airlines are testing iBeacon/Beacon technology to help raise the quality of care for their best customers - read more about iBeacons here.
  • Ford has developed the Ford Open XC open standard for interfacing with their cars' data.  I can image service companies offering to monitor all of your car's data and servicing your vehicle based upon the data received.
  • Heard a new mobile security phrase today that made me laugh sophomorically, "sniffing your packets" hehehehe.


Stay tuned for Day #2.

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Kevin Benedict Writer, Speaker, Editor Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant View my profile on LinkedIn Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Browse the Mobile Solution Directory Join the Linkedin Group Strategic Enterprise Mobility Join the Google+ Community Mobile Enterprise Strategies Recommended Strategy Book Code Halos Recommended iPad App Code Halos for iPads
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

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Kevin Benedict is an opinionated futurist, Principal Analyst at the Center for Digital Intelligence™, C4DIGI.com, emerging technologies analyst, and digital transformation and business strategy consultant. In the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries, and is a keynote speaker at conferences worldwide. He spent nearly 5 years working as a Senior Analyst at Cognizant (CTSH), and 2 years serving in Cognizant's Center for the Future of Work where he wrote many reports, hundreds of articles, interviewed technology experts, and produced videos on the future of digital technologies and their impact on industries. He has written articles published in The Guardian, wrote the Forward to SAP Press' book titled "Mobilizing Your Enterprise with SAP", published over 3,000 articles and was featured as thought leader and digital strategist in the Department of Defense's IQT intelligence journal. Kevin lectures and leads workshops, teaches and consults with companies and government agencies around the world to help develop digital transformation and business strategies. Visit his website at C4DIGI.com.