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The Digital Future

Kevin Benedict

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Latest Articles from Kevin Benedict
Does having a library close to your home erode your brain's ability to remember? Unlikely right? But many people continue to believe that having information available nearby, such as in your pocket or purse does. I have heard people speculate that access to Wikipedia and other perso...
I am working on the "State of Enterprise Mobility 2013" survey report this week and wanted to share some of the interesting results. Here is the first question, "How important is B2E (business-to-employee) mobility to your company's success?" End users - 30% stated it has a large to ...
In the first segment of this series, we introduced some key concepts in a network centric operational strategy. In Part 2 we will explore these concepts in greater depth, add some context, and introduce some additional requirements and considerations for you to ponder. Let's now revi...
I have been writing about the Network Centric Operations approach to mobile field services for the past couple of years and plan to continue with even more enthusiasm. The mobile devices, mobile platforms, communication networks and integration frameworks exists today to revolutionize ...
The Industrial Internet refers to the world of connected sensors on people, equipment, machines, parts, assets, vehicles, inventory, etc. These items are connected by embedded wireless chips that monitor sensors and wirelessly send data to a server somewhere in the world. Here is an ...
Last month while in Sydney, Australia I participated in an interesting session taught by my colleague Ajoy Mallik on how to organize a continuous innovation program internally. Our client had asked us to help them develop this program. I learned a lot from Ajoy! Fast forward to toda...
I see digital transformation spinning off many different business trends and technology waves. Consumers want to consume media on mobile devices. This in turn drives tablet sales, as most media is easier to view on tablets. Tablets and other mobile devices encourage and promote the d...
Mobile is now the first screen of influence for many marketers while adults are spending more time on mobile media than newspapers and magazines. Timeline of Mobile Marketing Middle ages - Town criers are used to spread messages 1876 - First telephone introduced by Alexander Graha...
This morning I was reviewing the preliminary results of my "State of Enterprise Mobility 2013" survey. Over 210 people have now completed it. Thank You!!!!! The results are very interesting and point to many changes in perceptions and preferences year-over-year. Stay tuned here fo...
Mobile is now the first screen of influence for many marketers while adults are spending more time on mobile media than newspapers and magazines. Timeline of Mobile Marketing Middle ages - Town criers are used to spread messages 1876 - First telephone introduced by Alexand...
Three of my colleagues here at Cognizant, Malcolm Frank, Paul Roehrig and Ben Pring, are writing a new book on the subjects of SMAC (social, mobile, analytics and cloud), digital and business transformations, and successful strategies for navigating through them. The concepts in this ...
It is true that enterprise mobility is about the eight Rs - getting the right information, to the right person, at the right time, in the right place, in the right amount, on the right device, in the right format so they can make right decisions, but there are even more benefits. Ente...
I took inventory of my personal SMAC (social, mobile, analytics and cloud) environment this morning while sitting in a coffee shop next to the Boise river. On Tuesday I recorded and published my first Google+ Hangout On Air. I interviewed mobility expert Bob Egan using our MacBook Pr...
In this article my colleague Peter Abatan, a Mobile Technology Consultant and banking expert with Cognizant,shares his insights into the digital transformation happening in the banking industry. This transformation reflects new and innovative business models, the rapid adoption of m...
Each of us are surrounded by our digital choices, preferences, activities, history and experiences that are captured as data and analyzed by the systems and websites we use. Why did Google, a company known for its search engine, develop a mobile operating system? They recognized the ...
For those that missed Part 1, Peter Abatan, my colleague at Cognizant and a banking industry and mobility expert, has been sharing his thoughts on trends in the banking industry. The following points come mostly from his email messages to me and his blog articles. He believes Interne...
The mega-trends of SMAC (social, mobile, analytics and cloud) plus IoT (Internet of Things/Connected devices/M2M) are changing entire industries. I am being asked frequently now to meet with IT and business teams to review how SMAC and related trends are impacting various industries so...
Over the past few months I have noticed a change in the enterprise mobility space. Cloud mobility, once a distant vision, now seems to be a mainstream topic. I have seen a shift from companies believing it necessary to set-up their own internal mobile platforms, mobile infrastructure...
My colleague and Cognizant's Co-Director of theCenter for The Future of Work, Ben Pring shares in this guest post, his insights into the idea of "Code Halos" and the role they play in digital transformations and SMAC (social, mobile, analytics and cloud). The concept of "Code Halos" i...
Do you value and treat your enterprise information like it is a strategic asset? Do you view your information logistics system (including your enterprise mobility system) as a competitive differentiator? Enterprise mobility is more than just a convenience for people on the move. It ...
In this article I want to revisit the subject of the 4th dimension as it relates to enterprise mobility and and its importance to many industries and business processes. First, let's review our definition of 3D and 4D. Three dimensional is made up of length, width and height in one c...
Healthcare is one of those industries that will be most impacted by SMAC (social, mobile, analytics and cloud) developments. It is information based. Information, as we all know, is easily digitized, analyzed, stored in the cloud, and shared via mobile devices. Here is a personal ex...
The success of companies today is less dependent on their physical assets, and more dependent on their ability to competitively utilize data. Just think of companies like Kodak, Borders, Blockbuster, etc., that had great physical assets but could not effectively make the transition in...
In an article I published earlier this week, Digital Transformation, Code Halos, Analytics and Mobility, I provided an overview of the concept of Code Halo™. The idea is that nearly all organizations, brands, products and people are surrounded by a halo of data. Companies that recogn...
I had the privilege of speaking before a group of service sector leaders this week in Chicago, IL on the 95th floor of the John Hancock building. During this event I had the opportunity to speak with many field services professionals about their operations and strategies. Many of the...
A retailers' mantra throughout history has been location, location location. This is always important, but perhaps of less value than other innovations caused by digital transformations today. The ongoing digital transformation of many industries has created new competitive playing fi...
I had the good fortune to attend a session this morning atClickSoftware's ClickConnect Europe 2013 with Gartner's Research Director Dr. Richard M. Marshall. Here are some of the notes I took from the session: By 2017 Microsoft will sell as many mobile operating systems as Apple. Thi...
I had the privilege of having breakfast with Dr. Moshe BenBassat, Founder/CEO of ClickSoftware, on a deck overlooking the Mediterranean this morning. Over an English breakfast, Dr. BenBassat shared that back in 1985 his team had developed software tools to diagnose equipment for the m...
Yesterday at SAPPHIRE 2013 the SAP mobility team announced a new SAP Afaria in the Cloud edition that will be available for approximately $1.12 per month per device (read press release). Some vendors charge by user, rather than by device, but SAP says they want to know exactly how man...
This morning Cognizant, the company where I work as an analyst, reported their earnings. In the earnings call Cognizant CEO Francisco D'Souza stated, "This year we expect to deliver about $500 million in SMAC (social, mobile, analytics, cloud) related services." That is a significant...
This week I read an interesting article titled, Mobile Phone Data Redraws Bus Routes in Africa. Seems the MNO (mobile network operator) Orange released 2.5 billion phone records (anonymised data) from 5 million phones for an exercise on how Big Data could be used to improve lives. Th...
I teach a lot of SMAC strategies workshops (social, mobile, analytics and cloud) around the world. Conducting these involves a lot of travel. I have been pondering these last few days just how much my travel experience has changed over the past decade. I could continue. I research ...
I read the following question recently, "Are we acting strategically enough to matter?" I remember the question, because I believe it is so important for us all to answer. It is a question all IT and business people should be asking themselves! In this picture of charging elephants,...
A long time ago, before gray hairs appeared on my head, I was an IT manager. My title was B2B E-Commerce Manager for a computer manufacturer. I remember sitting in long meetings discussing how successful Dell Computer was with their just in time manufacturing and just in time supply ...
I have Google's Blogger app on my iPhone and iPad mini. I can write articles for publication from anywhere with an Internet connection, but are they read, are they shared? That is our subject for today. One of the biggest growth areas involving mobility is mobile marketing. If your...
I would invite anyone in an IT department buried in demand for mobile apps to first take a look at Google Enterprise, before trying to develop everything yourself. There are many mobile capabilities already available in the Google world which are free to individuals and available free...
In my research on companies that are transforming themselves by adopting an integrated SMAC (social, mobile, analytics and cloud) strategy, I came across a recent blog article by the CIO of Woolworths Limited, Dan Beecham. I will share some excerpts from it here. Woolworths is an Aus...
For readers not yet familiar with the acronym SMAC, it represents social, mobile, analytics and cloud. In this short video, Google demonstrates, through Google Enterprise, how companies can implement a SMAC strategy to improve the following: Improve meetings and collaboration Work b...
The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week. I am specifically targeting information that reflects market data and trends. India’s government is rolling out RFID-based ...
Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia. Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016. India's IT service pr...