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The Digital Future

Kevin Benedict

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Latest Articles from Kevin Benedict
In this episode, Snowflake Computing's Rimi Bewtra shares her insights about the current state of marketing. She also talks about how data science has become the new focus of marketing, and how agility and honesty in the data helps shape better business and marketing strategies today....
Artificial intelligence and machine learning systems are made up of code and algorithms, and as such, they work as fast as computers can process them. Often this means massive amounts of learning can be accomplished every second without stop 24x7x365. Code doesn't need to take weeken...
This week I had the privilege of interviewing Christine Ashton, SAP's Global CDO, Digital Office, ERP Cloud. In this interview, we dig deep into her insights on digital transformation, AI, automation and the economic case for running ERPs in the cloud, plus what it takes to win in a f...
What if you could closely measure your retail competitor's in-store sales every day? What if you could be alerted when competitors were increasing or decreasing production at different factories or ordering more materials? Would that be valuable? If it were possible, how would it ch...
We have been traveling a lot lately. Why? Here at Regalix, we help large global companies with their customer success and sales enablement initiatives, which include things like digital marketing, knowledge management, customer experiences, sales operations, customer service and suppor...
How can an organization with decades worth of accumulated ERP customizations and configurations, IT systems and customized software applications digitally transform fast enough to keep up with the rapidly changing behaviors of digital customers? That is a hard question most organizatio...
W. Edward Deming taught that quality is achieved by measuring as much as possible and reducing variations, and reducing variation is achieved by improving the system, not just pieces. Japan widely adopted Deming's philosophies in the 1950s and became the 2nd biggest economy in the wor...
I am excited to share an interview I recorded with Oracle’s digital, AI, chatbot and mobility expert Suhas Uliyar. In this interview we discuss the meaning of ambient human interfaces, the technology stack that enables chatbots, the power of interfaces that you don’t have to learn, and...
Fingerspitzengefühl: A German word used to describe the ability to maintain attention to detail in an ever-changing operational and tactical environment by maintaining real-time situational awareness. The term is synonymous with the English expression of "keeping one's finger on the pu...
It took Magellan's crew three years sailing ships to circumnavigate the earth. Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth. Data on the Internet, however, travels at 670 million MPH, which means it only takes milliseconds to cir...
Digital transformation is a revenue growth engine according to fifty futurists we surveyed. Many companies are already experiencing significant benefits and gaining competitive advantages. The futurists predicted the top five impacts of digital transformation on businesses by the year...
This month, an AI (artificial intelligence) system passed a medical exam in China for the first time. I wonder how its bedside manner will be? In addition, Saudi Arabia granted citizenship to a robot named Sophia. With all these rapid advancements, I think it is time we explore the sp...
The Center for Digital Intelligence's Senior Analyst Kevin Benedict interviews Futurist and TCS's digital expert Frank Diana on current and future digital technologies and trends.
In this Silicon Valley Series I was honored to interview a number of very smart and experienced Silicon Valley dignitaries on a variety of important business trends, technologies and strategies. I hope you find this series of short interviews useful. In this episode, I interview Sili...
Digital technology innovations and advancements, and our adoption of them, have changed us. We are different consumers, employers and employees. Our expectations have increased. We have become mobile, impatient and demanding. We are global. We demand immediate, accurate and real-time r...
The concept of speed as an advantage is not new. Over the course of 700 years, the Romans built and maintained a system of roads extending over 55,000 miles to enable speedy communications and the quick movement of troops across the vast expanse of the empire. What’s different today i...
Digital technology innovations and advancements, and our adoption of them, have changed us. We are different consumers, employers and employees. Our expectations have increased. We have become mobile, impatient and demanding. We are global. We demand immediate, accurate and real-t...
Technologies help us deliver on a business strategy. Without a strategy, there is no rationale for deploying technologies. In addition, there is no rationale for digital transformation, unless there is a need for business transformation. If you believe this as we do, then strategy d...