Welcome!

The Digital Future

Kevin Benedict

Subscribe to Kevin Benedict: eMailAlertsEmail Alerts
Get Kevin Benedict via: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Top Stories by Kevin Benedict

Digital transformation is a revenue growth engine according to fifty futurists we surveyed.  Many companies are already experiencing significant benefits and gaining competitive advantages. The futurists predicted the top five impacts of digital transformation on businesses by the year 2020 will be: Speed to market Competitive positioning Revenue growth Productivity New distribution channels Given the importance of these top-five on revenue growth and the future success of a business, who would not want to digitally transform their enterprise?  Non-believers that's who.  Non-believers, aka laggards, in our study of 2,000 executives don't believe in significant digital transformation now, or in the future.  They don't demonstrate a sense of urgency or a recognition of the massive changes happening around them today.  They seem blind to the fact companies are witness... (more)

Customer Experience and #DigitalTransformation | @ExpoDX #AI #SmartCities

We have been traveling a lot lately. Why? Here at Regalix, we help large global companies with their customer success and sales enablement initiatives, which include things like digital marketing, knowledge management, customer experiences, sales operations, customer service and support, rewards and loyalty programs, etc., all of which are critical to the business and are today being digitally transformed. While helping businesses transform themselves in these areas we have seen and learned a great deal. Let me share some of the lessons we have learned.Org Charts, Centralization ... (more)

Christine Ashton of @SAP and #DigitalTransformation | @ExpoDX #IoT #IIoT

I have the honor of hosting the CIO Water Cooler.com's IT Leadership Series, and this week I had the privilege of interviewing Christine Ashton, SAP's Global CDO, Digital Office, ERP Cloud.     In this interview, we dig deep into her insights on digital transformation, AI, automation and the economic case for running ERPs in the cloud, plus what it takes to win in a fast changing technology environment. Enjoy! DXWorldEXPO LLC, the producer of the world's most influential technology conferences and trade shows has announced the conference tracks for CloudEXPO | DXWorldEXPO 2018 Ne... (more)

Next Gen #DigitalTransformation Shakes Things Up Again! | @ExpoDX #AI #IoT

What if you could closely measure your retail competitor's in-store sales every day? What if you could be alerted when competitors were increasing or decreasing production at different factories or ordering more materials?  Would that be valuable?  If it were possible, how would it change your strategies and the way you operated? Intelligence capabilities that in the past were available only to nation-states are now available to commercial organizations through services provided by companies like Orbital Insight.  They partner with a wide range of satellite and other geospatial d... (more)

AI, Competition and Balloons | @ExpoDX #AI #IoT #IIoT #DigitalTransformation

W. Edward Deming taught that quality is achieved by measuring as much as possible and reducing variations, and reducing variation is achieved by improving the system, not just pieces.  Japan widely adopted Deming's philosophies in the 1950s and became the 2nd biggest economy in the world.  Quality improvement didn't decrease jobs in Japan, it increased jobs. AI now has the ability to expand and codify Deming's philosophies - to take them to the next level. AI can improve and standardize decision making based on logic, rather than the fear of missing objectives, bonuses or losing o... (more)